Return & Refund Policy

Thank you for shopping at Pockitudes. We want you to be happy with your purchase. If something isn’t right, we’re here to help.

Returns

You may return an eligible item within 30 calendar days of receiving your order.

To be eligible for a return, your item must be unused, in its original condition, and in its original packaging.

Custom and personalized orders are final sale and cannot be returned or refunded, except in the case of a defect or an error on our part.

Refunds

Once we receive and inspect your return, we’ll let you know that your refund has been approved.

Approved refunds will be issued to your original method of payment. Please allow additional time for your bank or credit card company to process and post the refund.

Return Shipping

Customers are responsible for return shipping costs for standard returns. Original shipping charges are non-refundable.

If your order arrives damaged, defective, or incorrect, please contact us and we’ll make it right, including covering any necessary return shipping costs.

Questions?

If you have questions about a return, please contact us.